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Monochrome is a digital agency and a global leader in ServiceNow Service Portal development.

We're proud to be the leading ServiceNow development and UX partner in the UK, and one of only a handful of companies worldwide capable of delivering high-end, custom solutions on this complex and powerful IT platform.


Our Clients

We are a proven ServiceNow UX and Service Portal specialist.

We routinely tailor the out-of-box Service Portal experience to suit our client's specific needs. Where necessary we'll improve the user experience (UX) and apply a fresh and modern design to the user interface (UI) that is true to the client's corporate identity.

Monochrome has delivered CMS solutions on Eureka, Geneva and Service Portals on Helsinki and Istanbul, working closely with a large number of high profile clients in the process.


About Us

Engage an experienced and dedicated Service Portal and UX team.

You simply won't find another UK based agency that can offer the wealth of Service Portal and CMS experience that we can at Monochrome.

With several years of experience and dedicated teams in the UK and across Europe, we have highly trained ServiceNow specialists, frontend developers and designers ready to take your project to the next level.


Our Clients

Get in touch...

If you like what you see and feel that Monochrome could improve your digital appearance and help to propel your business forward, please don't hesitate to get in touch.


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HSBC*

Project Duration: 12 Months (ongoing)

Probably our largest Service Portal undertaking to date, Monochrome is very actively involved in the delivery of the new HSBC HR Portal and Business Service Catalogue. With multiple bespoke features and widgets, this highly technical build has benefitted greatly from the unique ServiceNow experience that both our Creative and Development teams have to offer.

Adopting agile methodologies, we have taken the lead on client comms, hosted several workshops with top-level stakeholders and worked hard to ensure that this project remains on track to exceed the client's expectations whilst remaining on time and within budget.


ServiceNowAngularJSUI designWireframing

*This project was undertaken in direct partnership with ServiceNow.

BT*

Project Duration: 8 Months

BT engaged Monochrome through ServiceNow to deliver their ICT Portal for their new Education Cloud Services partnership with the South West Grid for Learning.

The site has been designed to meet strict brand guidelines and the solution developed for the ServiceNow platform.

The resulting web application was fantastically well received and Monochrome exceeded expectations on all levels in delivering a modern web interface on the Geneva release of ServiceNow.


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ServiceNowAngularJSUI designWireframing

*This project was undertaken in direct partnership with ServiceNow.

RBS*

Project Duration: 3 Months

One of our earliest ServiceNow undertakings, RBS comissioned Monochrome to create a more user-friendly approach to ordering from their Service Catalogue.

With thousands of possible products on offer, RBS were keen to impliment an elegant and intuitive solution that complimented their internal corporate guidelines and sat comfortably within their employee intranet.


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ServiceNowAngularJSUI designWireframing

*This project was undertaken in direct partnership with ServiceNow.

Worldpay*

Project Duration: 3 Months

Monochrome was tasked with updating WorldPay's Service Catalogue and bringing it inline with their corporate identity. The resulting interface was applauded for its user-centric approach to both the design and tone-of-voice alike.


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ServiceNowAngularJSUI designWireframing

*This project was undertaken in direct partnership with ServiceNow.

DNB*

Project Duration: Ongoing

DNB, Norway's largest financial services group, have recently engaged Monochrome to upgrade their Service Portal.

As part of this ongoing project, we are producing and implimenting high-fidelity, fresh, modern designs that work across all device sizes and are inline with DNB's corporate identity.


ServiceNowAngularJSUI designWireframing

*This project was undertaken in direct partnership with ServiceNow.

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